Collection Issues and Smishing...
Collection Issues and Smishing...
Problems with back office collections and fraud...
Trust… it is a word that has disintegrated in front of our very eyes… worse, it is has an ever changing meaning depending on who might be using it.
When we trust organizations to secure our information we, pretty much, give them the keys to our lives thinking they will protect us. Yet even the most secure banks, on-line providers, stores and DMV’s have continued to have security issues where our information gets into the hands of those that wish to do us harm.
Today our phones are getting tapped by scammers wanting our information and even threatening to harm us “if we do not comply.” Smishing scams, yes that is really the word, are pursuing people to pay tolls they have not incurred. And these problems promise to increase.
In Short
Article 1 - San Diego California is the latest to be experiencing back office problems with its toll collections. Over charging users, back office management issues by ETAN Tolling Technology of Dallas… we thought Texas had this toll thing down… and a toll Board of Directors in California’s that turned a blind eye financial issues are just a few of the issues.
The problems in California even got the FBI involved. Seems trusting any of these entities is getting tougher by the day…
Article 2 - Both smishing and phishing are forms of cyberattacks that trick individuals into providing personal, sensitive information. They primarily differ in their methods of delivery and the technologies they exploit (Forbes Globe). And smishing is, quite literally, getting people killed.
This article, from NBC Dallas, highlights a few of the toll scams that are starting to circulate thru a few states. They can seem sincere but are meant to rob you of us of our money.
PLEASE… if you receive anything via call, text or email soliciting funds… hang up or delete it. But do not give out information or click on links! These scams are getting quite cleaver and very dangerous.